Scenario: for some reason, a worker decides to choose the "Leave" group option. They are effectively disconnected from the group; however, their data remains with the group. The member that left the group now wishes back into the group.
Response: the member will need to contact an administrator or manager with the "can edit members" permission set.
In turn, the manager can follow these steps:
- Navigate to Configuration > Members
- Select the member
- Click on the overflow menu icon (the three vertical dots)
- Choose Invite and complete the remainder of the dialogue
The worker is then free to re-join the group. If they forget the procedure, they can visit What to Do If You Have Been Invited to a Group
Using this method will restore the member to the group and they will once again be able to view the group and all of their information in it.