Problem: sending / receiving reports not working

Scenario:  I email myself a report and XPunch says that it sent it, but I don't receive my report.

Response:  XPunch is probably sending the report. You can perform a self diagnosis to see if XPunch is the problem or not. 

Send the report to a different address, to one that is not in the same domain as you. For example, if your email is [e-mail], don't send it to someone like [e-mail]. Instead, try [e-mail]... etc.

If you receive the email at this other completely different address, then the issue isn't with XPunch but rather something else: routing of the email to your Junk folder or your server's handling of inbound email settings.